Privacy Policy
Who we are
Our website address is: https://volensy.com.
How We Collect Your Information
We collect information in the following ways:
Information You Provide
• When you create an account using email and password or Google Sign-In
• When you purchase a membership or subscription
• When you contact our support team
Automatically Collected Information
• Device information (browser type, IP address)
• Usage data (pages visited, time spent on site)
• Authentication cookies and session tokens
Third-Party Information
• Google may share your name, email address, and profile picture when you use “Sign in with Google”
• Whop shares your membership status and purchase information when you subscribe to our services
Cookies
We use cookies to enhance your experience on our platform:
Authentication Cookies
• Login session cookies (expires after 2 days, or 14 days with “Remember Me”)
• Google Sign-In authentication tokens
• These cookies are essential for keeping you logged in
Functional Cookies
• Language preferences
• Dashboard settings
• These cookies improve your user experience
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
You can control and/or delete cookies as you wish. However, removing authentication cookies will sign you out of your account.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help detect spam.
Comments and their metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Third-Party Service Providers
We use trusted third-party service providers to operate our platform:
Google Authentication (https://policies.google.com/privacy)
When you sign in with Google, we receive your name, email address, and profile picture. This information is used solely for account creation and authentication purposes.
Whop – Membership & Payments (https://whop.com/privacy)
Whop processes all membership subscriptions and payments on our behalf. When you purchase a membership, Whop collects and processes your payment information, membership status, and manages access to premium features including TradingView indicators, Telegram groups, and Discord channels. We receive limited information from Whop including your membership status and subscription details.
Cloud Hosting & Data Storage
We use secure cloud hosting providers to store and process your data. These providers are required to protect your information in accordance with applicable privacy laws and our data protection agreements.
These third-party providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Who we share your data with
We do not sell, trade, or rent your personal information to third parties.
We share your information only in the following limited circumstances:
• With Whop for membership and payment processing
• With Google when you use “Sign in with Google” for authentication
• With cloud hosting providers for secure data storage
• When required by law or to protect our legal rights
• If you request a password reset, your IP address will be included in the reset email
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.